We're pleased to share these frequently asked questions surrounding our Fixed Price fees to help clear up any worries you have or misinformation that you may have heard.
If you still have any concerns after reading through these questions, please don't hesitate to reach out to us via the Contact Us section of your 13cabs Driver app.
Does the Fixed Price fee come out of my earnings?
No. The Fixed Price fee is charged directly to our Passengers and does not come out of your earnings.
How much is the Fixed Price fee?
Our Fixed Price fee operates on a sliding scale depending on the total fare. Currently the Fixed Price fee is:
$1.80 for fares up to $40
$3.60 for fares between $40.01 and $65
$4.20 for fares between $65.01 and $100
$8.40 for fares over $100
What happens with the Fixed Price fees?
Our Fixed Price fee is reinvested to ensure we continue providing a high level of support to you and your business. This reinvestment is particularly focused into our marketing efforts to focus on generating more Passenger and Account demand and creating more job opportunities for you.
Why did another Professional Driver tell me something different?
We understand there are plenty of rumours circulating out on the road about the state of our business and our business practices. We urge you not to believe everything that you hear and to always contact our Partner Care Team or your local Partner Growth Team if you have any concerns or questions.
Please remember that we are dedicated to ensuring you always have the most up to date and accurate information relating to your business.