Who Can Help and When? Contact Points

We understand running a small business needs the right support and our specialised teams are here to help!
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To ensure we can help you efficiently, here's a quick guide on who to contact in day to day situations:
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​Driver Helpdesk
Our Driver Helpdesk is available 24/7 via your cab's dispatch system.
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Here we can help you with the day to day running of your business, including enquiries relating to current bookings (eg, recalls, no jobs or more information) or assistance with your safety (eg, duress alarms).
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​Emergency Help Hotline
Our Emergency Help Hotline can be reached 24/7 on 1300 068 182 when you can't access the Driver Helpdesk and need emergency assistance.
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​Partner Care
Our national Partner Care Team is here from 8.30am to 7pm, Monday to Friday (AEDT) to help you with all other enquiries related to running your business.

You can reach out to our Partner Care Team by:

Please don't hesitate to reach out if you need support!