We would like to ask for your help in improving the customer service we provide to our Passengers surrounding lost property by ensuring you:
always carefully read your lost property messages and check your vehicle for the lost items before you provide an answer
try to check your cab and respond to lost property messages as soon as possible
hand in any lost items that you find to your nearest Support Hub or police station in a timely manner
if you know which Passenger lost an item, let the Driver Helpdesk know where you have taken it
never take someone's property in lieu of payment for their fare, even if it is offered